Substitution Policy

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase that cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its overall look will. Occasionally, the substitution of flowers or containers happens due to weather, seasonality, and market conditions, affecting availability.

If this is the case with the floral arrangement you have selected, we will ensure that the arrangement's style, theme, and color scheme are maintained. We will only substitute items of equal or higher value.

If any design elements are of significant importance to your order, please include them in the special instructions at checkout, or contact us to ensure availability